February 2016

Recommendation 1: Take Control of Your IT Projects. And Fast!

So many IT projects are failing to deliver (see “Why nearly 70% of IT projects fail”), but you don’t have to accept delays, cost overrun and disappointed customers – you can act now! It’s a false economy to wait and hope things will eventually get sorted – not only is the ongoing cost of delivery spiralling, but you’re not realising the benefits, and other projects are inevitably backlogging too, so nor are they.

Act now – pull in a project augmentation specialist to help you. It won’t take long for them to get to grips with your IT project landscape, and if they’re the right partner, then they’ll have all the capabilities you will need, be that project recovery, shared service delivery, dedicated services, or Project Management Office, so that you can regain control of your IT projects once more.

Recommendation 2: Establish a flexible project services model

IT organisations who are now embracing the demands placed upon them are those that have broken free of the shackles of finite capability and capacity, allowing them to accelerate their project delivery plans, not constrain them. They have changed their traditional FTE-oriented approach to sourcing project services, instead leaning on the capabilities of external specialist service partners who have the scale, range and maturity in their service offerings to augment the clients core capabilities.

By adopting innovative ways of managing IT budgets, for example Lean principles, or right-sizing teams, it allows the financial agility to access these service capabilities. In turn, these services provide more for your money, as you can access a wider range of capability that can be adapted far more quickly than traditional IT. As a result, you have a fully flexible project services capability that can breathe in pace with your business and IT demand.

Recommendation 3: Build and execute a Project Control and Assurance Maturity Plan

The phrase “we’ll never get to where we’re going if we don’t know where we’re starting from” is so appropriate to the IT project landscape. With so many IT projects failing and so many reasons why, it’s difficult to know what the bottom line is, or more importantly how to get things on track. The answer is to be honest and pragmatic about where your project landscape really is, then establish what you need from there and build a plan around it. For example, don’t rush in to create a full-service PMO when you don’t have the basic PM disciplines in place. Nor do you need a team of industry-experts that cost the earth to run all your projects.

There will inevitably be a lot to do, but some things are more urgent than others, and some will require other things to be in place first. With so many organisations promoting project management tools, training services and consultancy, it’s easy to get lost in the ether of it all. But the best answer is to learn from your own projects and build from there. Engage help through a project services partner, as they will have the experience you need and the capabilities to lean on, but make sure they are focused on delivery – getting things done – with the advice coming as a value-add, so that they return value and not just words, and so that you do get the time, and their help, to implement the steps that will make the difference.

For further information, please take a look at our mini-series on A Next-Gen Approach to IT Project Services. Visit our Project Augmentation Services microsite to learn how Bio can assist you in this area.

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