Bio's Project Recovery Service ensures you get your IT projects and programmes on track. Projects fail for a multitude of entwined reasons, but with the result being unacceptable delay, budget overrun, failed benefits and disappointed clients, hoping things will sort themselves out is just too big a risk to take!

Bio's Project Recovery Service offers a pragmatic approach to regaining control of these problems. Starting with a Bio Project Healthcheck, our experienced Project Managers will assess the root cause issues impacting your problem projects or programmes and give you an independent view on what needs to be done next to resolve them.

You can either use this insight to resolve the issues internally, or Bio can provide additional step-in services to provide what is required to ensure the project gets back on track. These step-in services may range from skills augmentation (the provision of full or part-time resources and skills) to support your project team with specific issues, through to full project control and governance, in which Bio assumes ownership of getting the project back on track.

In all cases, the range of skills and flexibility in our delivery model prevails, allowing a blended approach to be adopted to ensure you get the resources and skills you need. This service-oriented, teaming approach stands Bio apart when considered against the alternative of full-time employee, or contractor-based assignment.

Our Project Recovery Service doesn't just need to be applied when a project is in duress! We include a post-project review service, which ensures that lessons learned from the project, be they positive or negative, are put into practice.


Project Recovery is Bio's step-in augmentation service, intended to help clients bring problem projects on track, or to ensure important new projects have the best possible chance of success. The service involves a number of key deliverables, including:

Project Healthcheck: involving a review by an experienced Bio Project Manager, using our project quality methodology, of a specific customer project or programme within a focused and defined "discovery". The outcome is a highlight report that identifies the root cause issues that have the biggest impact on project success. Where requested, Bio will also include recommendations for intervention and/or remediation, be that provided by the client, Bio or other party.

Project augmentation: involving the provision of fractional and/or interim resources, to support the client project team where there are identified gaps in either capability or capacity. These services work on exactly the same basis as Bio's Fractional and Interim service offerings.

Project and Programme Management: in which a Bio project or programme manager assumes control of a project or programme for a specified purpose or period of time. On this basis, the Bio Project Manager will build from the Healthcheck (or other Bio discovery activity) to review, and if necessary, to work with the client to redefine the project dimensions, to ensure a viable and satisfactory outcome that can be delivered under Bio's control.

Project Team: in which Bio mobilises a team of resources to augment and/or deliver a client project. This includes both Project and Programme Management resources, as well as delivery resources, to ensure execution of the project to agreed objectives. This approach can be applied where the client has a partial team of resources available, be they internal or 3rd party sourced, to which Bio provides additional skills, working under Bio's project control to deliver the objectives.

This approach is also powerful where a project is deemed to be specialist, with very limited internal capacity to deliver. In programme engagements there may be multiple workstreams, with a mix of customer internal, third party and external project and delivery resources engaged, working under the leadership of the Bio Programme Manager.

Project Control and Governance: in which Bio provides a “PMO-light” function to sit across specific projects and programmes, to ensure they have the best opportunity to realise objectives, whilst also assessing the wider impact on other IT related requirements. Examples of these alignment activities include financial forecasting, resource planning, demand planning and wider project assurance.



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